Josie Johnson

UX/UI Designer · Visual Artist · Creative Director

joe@thejoejohnson.com okaypainter.com behance.net/thejoejohnson Philadelphia, PA
Self-managing, multi-talented artist who understands B2B software development for multiple platforms and industries. I create scalable systems for rapid and reliable iterative product design and lead teams that create stunning results. Human-centered, empathetic, accessible — and care for the person on the other side of the screen is always the common thread.

UX / Design Work

ServiceCore — Senior Product Designer

Dec 2025 – May 2026

Principal Designer, Docket Solid Waste Rolloff Product · Denver, CO

  • Led high-impact projects through the full Product Design Life Cycle, from initial discovery and wireframing to high-fidelity prototyping and engineering handoff.
  • Championed atomic design philosophy, building scalable design systems in Figma that mirror web components to accelerate development cycles and ensure UI consistency.
  • Served as design lead on integrated product teams, collaborating directly with Product Managers and Engineering to navigate ambiguity and define product roadmaps.
  • Managed independent project pipelines within a Kanban system, allowing for rapid iteration and deep-focus maker time while maintaining alignment through daily global feedback sessions.
  • Served on ServiceCore's AI Council, informing and guiding leadership on AI best practices, scaling solutions, and workflow improvements.
  • Leveraged enterprise-level expertise to identify gaps in existing frameworks, building robust systems for a rapidly scaling, multi-product environment (ServiceCore & Docket).

Stinger Solutions — Director, User Experience

Jan 2023 – Dec 2025

Horizon 11 Infotainment Platform (IX Series Audiotainment) · Ontario, CA

  • Improved end-to-end experience of the IX series Audiotainment platform by conducting usability reviews, identifying UX issues, and proposing design recommendations.
  • Conducted and structured UX research efforts with customers to make data-driven design decisions to improve Stinger products business-wide.
  • Ensured platform-wide consistency through Confluence documentation project and Figma asset creation guidelines.
  • Communicated and implemented technical strategies with cross-functional teams.

Coupa — Principal Visual Designer, UX/UI

Mar 2022 – Oct 2022

San Mateo, CA

  • Standardized visual design best practices for applications and assets across the Coupa platform.
  • Collaborated in construction of Design Language System; produced illustration and iconography ruleset to rapidly scale the visual overhaul of the Coupa BSM Platform.
  • Collaborated with Coupa UX Research to achieve data-driven results for the platform overhaul.
  • Systematized user insights into feasible design decisions.

3D Cloud (formerly Marxent) — Creative Director

Sep 2012 – Jan 2022

Saint Petersburg, FL

  • Originated and executed brand, advertising, and marketing messaging; involved in marketing decision-making, reported directly to CMO and CEO.
  • Engaged in regular communication with senior leadership on risk, timelines, and opportunities.
  • Led Video SEO Campaign Development, establishing Marxent as a top-3 result in Google Search for key terms.
  • Led Automation Team designing .png turnaround replacement solutions for 3D Cloud Services.

Center for Architecture — Board Member

Jul 2019 – Sep 2021

Sarasota, FL

  • Participated in strategic and organizational planning with an eye toward driving new membership.
  • Oversaw creative decisions and leveraged connections to develop collective action for exhibitions, new initiatives, and digital offerings.
  • Served as an ambassador for CFAS.

Microsoft — Icon Artist III

Jun 2012 – Sep 2012

Redmond, WA

Infrastructure / Technical Work

okaypainter.com — AWS Static Site Rebuild

2026

AWS · Infrastructure as Code · DNS / TLS / CDN

Designed and provisioned a full static hosting stack on AWS from scratch as both a learning project and production site rebuild, replacing a Squarespace deployment with a self-managed, zero-framework architecture.

Stack: S3 (static hosting) → ACM (TLS, us-east-1) → CloudFront (CDN + HTTPS termination) → Route 53 (DNS, alias records). Extended into EC2 compute (Nginx, security groups, SSH key management on Windows) and progressing through AWS CDK in TypeScript — goal is a single cdk deploy that spins up the full environment.

Fine Art Practice

Ongoing studio practice in portraiture, figure studies, abstraction, and illustration. Work available at okaypainter.com/gallery.
  • Portraiture — figurative oil, mixed media, digital painting
  • Transformations — visual development process meets fine art portraiture
  • Open Projection Space — experimental work

Skills

Design
UX Research, UI/Interaction Design, Agile, Journey Mapping, IA, Wireframing, Prototyping, Usability Testing, Data Analysis, Motion Design, Video Production, Art Direction, Visual Development, Data Visualization, Identity, Print, Illustration
Tools
Figma, Miro, Adobe CC (XD, PS, AI, AE, ID, Premiere), HTML, CSS, Jira, GitHub, Storybook, Dovetail
Infrastructure
AWS S3, CloudFront, Route 53, ACM, EC2, CDK / CloudFormation
AI
Claude Code, Claude Cowork, Cursor, Gemini, OpenClaw

Education

Ringling College of Art and Design

2007–2011 · Sarasota, FL · Graphic & Interactive Communication, Illustration

University of South Florida

2000–2005 · Tampa, FL · B.A. American and British Literature, Graduated with English Honors